Privacy Policy

Last Updated: 01/01/2024

The Backyard Company LLC (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect
  • Personal Information: Name, address, email, phone number, and payment details.

  • Non-Personal Information: Browser type, IP address, and usage data collected through cookies.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services.

  • Communicate with you about your projects and inquiries.

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your data with service providers or as required by law. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

4. Location Information

We may collect limited location information, such as your city, region, or ZIP code, based on your device’s IP address or browser settings. This helps us understand where our website visitors are located, measure engagement by area, and display relevant local offers or service availability.

If you choose to allow your browser or device to share precise location data, we may use that information to confirm eligibility for neighborhood-specific promotions or services. You can disable location permissions at any time through your browser or device settings.
Location data is used for analytics and service purposes only and is not shared or sold to third parties.

5. Data Security

We implement security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications.

7. Changes to This Policy

We may update this Privacy Policy. The latest version will always be available on our website.

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Resort-Style Pool

Infinity edge, tanning ledge, grotto

Price Range: $85k–$110k

Location: Lutz

Complete Backyard

Pool, spa, kitchen, pergola, landscaping

Price Range: $95k–$125k

Location: Westchase

Family Fun Pool

Rectangular pool, sun shelf, sports package

Price Range: $50k–$65k

Location: Brandon

Luxury Outdoor Kitchen

Covered kitchen, BBQ island, fire pit

Price Range: $35k–$50k

Location: Clearwater

Tropical Oasis

Freeform pool, waterfall, tropical landscaping

Price Range: $55k–$75k

Location: St. Petersburg

Modern Pool & Spa

Gunite pool, elevated spa, LED lighting

Price Range: $65k–$85k

Location: Tampa

Complete Payment Policy

1. Zero Deposits

Unlike traditional builders who require 10–50% down, we require $0 upfront. Your contract is binding, but your money stays in your account until work is complete.

2. Direct Vendor Payments

Subcontractors are paid only after we confirm their work is complete, while material suppliers are paid upfront before materials are released for delivery.

This can include:

  • Pool shell companies
  • Equipment and material suppliers
  • Tile and decking contractors
  • Plumbing and electrical trades

3. Inspection & Verification

Before each payment milestone, our team inspects workmanship against contract specs. You receive photo documentation and a checklist confirming readiness for payment. If an inspection is required, we verify that the inspection has passed before a payment is due. 

4. How Payments are Made

Payments to both, The Backyard Company and approved vendors, can be paid by credit card, ACH, or check, giving homeowners control over how funds are released. Please note that certain payment methods may include processing fees, which will be clearly outlined prior to each transaction.

5. Lien Releases

For every payment to an approved vendor, The Backyard Company will secure a release of lien in exchange for the payment being made.

6. Management Fee Structure

The Backyard Company uses a simple, transparent two-part management fee structure designed to align with homeowner control and project progress. Construction Management (CM) fees are collected only when a vendor payment is made, ensuring you pay management costs in direct proportion to verified work completed. Project Management (PM) fees begin once the project enters the excavation phase and are billed weekly to cover hands-on coordination, scheduling, and on-site oversight throughout the build.

7. Punch Out & Warranty

Minor punch-out items will not delay vendor payments, as payments are issued upon verified completion of the contracted scope of work. All vendor warranties become active only after final payment for that vendor’s portion of the project has been made in full. This ensures clear completion, accountability, and warranty validation for every trade involved.

This policy eliminates the #1 risk in pool building: losing deposits to bankrupt or dishonest builders. Your money stays protected until you approve quality.